Featured Products
Gradient™ AI Agentic Inference Cloud
Build, train, deploy apps/agents and scale at will
Compute
Build, deploy, and scale cloud compute resources
Containers and Images
Safely store and manage containers and backups
Managed Databases
Fully managed resources running popular database engines
Management and Dev Tools
Control infrastructure and gather insights
Networking
Secure and control traffic to apps
Security
Store and access any amount of data reliably in the cloud
Storage
Store and access any amount of data reliably in the cloud
Browse all products
AI/ML
CMS
Data and IoT
Developer Tools
Gaming and Media
GPU
Hosting
Security and Networking
Startups and SMBs
Web and App Platforms
See all solutions
Community
Documentation
Developer Tools
Get Involved
Utilities and Help
Become a Partner
Marketplace
Pricing

DigitalOcean Partner Network Connect SLO

Last Updated on December 3, 2025

DigitalOcean Partner Network Connect allows you to use direct, private connections between DigitalOcean and other cloud providers, co-locations, or on-premise data centers. Currently DigitalOcean leverages Network-as-a-Service (NaaS) partners like Megaport to provide this functionality and as such cannot guarantee end-to-end connectivity service level agreements. DigitalOcean Partner Network Connect can operate in a high availability (HA) configuration so as to increase connection reliability to NaaS providers and subsequently to your non-DigitalOcean resources.

Definitions

Route Failure Mitigation: The time that it takes for Partner Network Connect High Availability to detect a NaaS/downstream failure and update routes accordingly.

Partner Network Connect High Availability SLO

99.9% of all mitigations complete under 5 minutes.
During this time, up to approximately 50% of overall Partner Network Connect High Availability traffic may still function normally.

Caveats

While DigitalOcean provides this SLO, NaaS and downstream partners are out of our control. The maximum expected achievable uptime will depend on this SLO and your Partner Network’s service agreements.

Partner Network Connect without HA

Partner Network Connect without HA relies on one non-diverse path inside of DigitalOcean and carries no level of redundancy. The SLOs for Partner Network Connect within DigitalOcean’s network are no different than droplet networking SLOs.

Start building today

From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.